Privacy policy.

 

Diamond Integrated Marketing (“Diamond”, “us”, “we” or “our”) operates the experiencediamond.com website (the “Site”) and various marketing and advertising services (our “Services”) for our clients in both online and offline environments. This policy is intended to ensure the operations of Diamond, on behalf of ourselves and our clients, comply fully with the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA) (the “Act”).

This page informs you of our policies regarding the collection, use and disclosure of personal information when you use our services and the choices you have associated with that data. This policy will be updated from time to time when required.

 

Information Collection and Use

We use your personal information to improve our Site and Services. By using the Site, and/or our Services, you agree to the collection and use of information in accordance with this policy.

While using our Site or Services, we may ask you to provide us with certain personally identifiable information that can be used to:

  1. contact you for contesting and prizing outcomes on behalf of our clients

  2. send you emails and other forms of marketing communications on behalf of us or our clients

  3. improve the services we offer for both our clients and consumers

  4. optimize and improve our Site and Services

  5. respond to questions, emails, and requests about our Site or Services

Personally identifiable information may include, but is not limited to the following:

  • Contact Information: your name or initials, email address, mailing address, phone number

  • Usage Data: Internet Protocol address, browser type, browser version, the pages of our Site that you visit, time and date of your visit, unique device identifiers and other diagnostic data

  • Demographic Information: your gender, age, geographical region, and specific interests

Tracking and Cookies Data

Cookies are files that capture small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyze our Site and Services.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Sharing Your Data

We only share data we collect on our clients’ behalf with the clients that are fully compliant with the Act and meets all consent requirements.

We do not sell your personal information to anyone.

Transferring and Storing Your Data

The security of your data is extremely important to us, and we use standard industry processes and tools to protect the information we collect, store and transfer to our clients. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security. Your data is stored locally on our secure servers in Toronto, Canada. If you have additional questions about how your data is stored, please reach out to us using the email contact listed below in the “Contact Us” section of this policy.

Children’s Privacy

Diamond is concerned and vigilant about protecting the privacy of children. Our Site and Services do not address anyone under the age of 18 (“Children, Child”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

This Privacy Policy is effective as of January 1, 2020, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. 

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Site and Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us 

If you have any questions about this Privacy Policy, please contact us via email at hello@experiencediamond.com.